Help & FAQs

How Zing Vouchers work

Find great offers around you.

1. Find

View our local vouchers and discover something new to do, see, eat or experience near you!

2. Save

Save the offer to your Zing Vouchers account.

3. Use

Follow the instructions to use and enjoy!

My Account

If you’ve forgotten your password, you can easily set a new one at any time. Just click the ‘Forgotten your password?’ link when signing in. If you are still having troubles please email support@zingvouchers.com including your full name and email address.

You can view your vouchers by logging into your Zing Vouchers account and clicking ‘My Vouchers’.

Click the Login icon on the top menu and then click “reset my password”.

Advertise

Interested in advertising with Zing Vouchers?

We provide local businesses with flexible, affordable and highly effective advertising.

Contact us

Need more help?

Please note: If you’re contacting us regarding a voucher you’ve purchased please have your email address and voucher code to hand.

Purchases

Once you have placed a successful order you will receive an email containing your unique voucher with details of how to book. This usually involves phoning or emailing the deal provider directly to arrange your booking. You can also access your vouchers at anytime by logging into your account.

Top tip: We recommend that you book as soon as possible to make sure that you can use your voucher on your preferred dates. Also, don’t forget to use your voucher before the expiry date too!

If you’ve changed your mind about a voucher and haven’t used it or made a booking, please email support@zingvouchers.com within 7 days of purchase and we should be able to offer a refund. Refunds are made to the same account that was used to purchase the voucher. Please make sure to contact us from your registered email address, quoting your name and voucher code. After this 7 day period all sales are final and no refunds can be given under any circumstances.

Once you have paid for your order you should receive confirmation by email within 1 hour, unless otherwise stated during the checkout. Once purchased you can view your vouchers at anytime by logging into Your Account.

Tip: Please check your spam folder in case your emails have been filtered there. If you still can’t find your order, please get in touch with us at support@zingvouchers.com

Yes, vouchers have an expiry date and vouchers must be used before this date. Some vouchers also have time or location restrictions too. These are clearly stated before you buy a voucher and are displayed on the voucher itself. It is important that you contact the participating business as soon as possible to make a reservation. Some vouchers may also have specific restrictions for insurance or legal reasons such as age, weight or height restrictions. Please make sure you check these before purchasing a voucher as we are unable to offer a refund if you purchase a voucher but its restrictions render it unsuitable.

Even if you don’t have your voucher or order email handy, you can log into your Zing Vouchers account and view your orders at any time.

Unfortunately not. Expiry dates, restrictions and validity periods are clearly stated on the vouchers and they must be used before the voucher expires.

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  • Sign up

Join for exclusive offers near you!

- or join with email -

Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.
We do not share your personal details with anyone.